Returns and refunds
We will gladly accept returns on the condition that items are returned with all components and accessories and have not been worn or laundered. Items showing signs of use or damage will be returned to the customer.
Returns are permitted only within 30 days from the order ship date.
All returns will be carefully inspected before issuing a refund or exchange. Returns may be subject to a 10% restocking fee.
Returns will not be accepted on closeout items.
Returns will not be accepted without a Return Authorization from Customer Service. Any product received without a Return Authorization will be returned to the customer.
The customer is responsible for all return shipping charges.
How to Request a return
To initiate a return, please visit our Contact Page. Be sure to include your Order Number, Email Address, and the reason for the return. Once submitted, our team will contact you via email to request any necessary photos (required for all shipping damage claims). Please allow 2–3 business days for your request to be processed.